Renewals Account Executive

Job Summary

Owning the end-to-end renewals lifecycle, the full-time Renewals Account Executive will manage a portfolio of software maintenance, subscription, and support contracts for customers across LATAM/CALA and the USA, focusing on commercial negotiations, customer engagement, and cross-functional collaboration.

Key Responsibilities

• Manage the complete renewals lifecycle for assigned customers, ensuring timely execution and achievement of renewal targets
• Engage with customers and procurement teams to resolve contract-related issues and identify upsell opportunities
• Support contract negotiations and maintain accurate records of renewal processes and operational data

Required Qualifications

• 3+ years of experience in Renewals, Customer Success, or Account Management within a technology or SaaS environment
• Proven experience managing software maintenance, SaaS, or subscription renewals
• Strong commercial negotiation skills with a track record of achieving renewal targets
• Business-level fluency in English and Spanish; Portuguese proficiency is a plus
• Bachelor's degree preferred or equivalent professional experience