Renewals Account Manager

Job Summary

A company is looking for a Renewals Account Manager to oversee the renewal of recurring revenue contracts and enhance customer relationships.

Key Responsibilities:

• Own and lead the renewals process in collaboration with the account team
• Engage with key decision-makers to identify customer requirements and address roadblocks
• Maintain an accurate rolling 90-day forecast of renewals and identify upsell/cross-sell opportunities

Required Qualifications:

• 5+ years of experience in Sales, Customer Success, Renewals, or Account Management, preferably in an Enterprise SaaS environment
• Solid understanding of Enterprise SaaS applications and collaboration technology
• Proven track record of achieving personal and team goals
• Experience thriving in rapidly changing environments
• Bachelor's degree or equivalent experience