Renewals Account Manager

Job Summary

Owning the renewal strategy for a portfolio of enterprise accounts, the full-time remote Renewals Account Manager will manage end-to-end renewal processes, develop account-specific strategies, and engage with senior stakeholders to drive customer retention and growth.

Key responsibilities

• Own the end-to-end renewal motion for a portfolio of enterprise accounts, ensuring on-time execution and high retention rates
• Develop and execute account-specific renewal strategies, identifying risks, dependencies, and expansion opportunities
• Partner with Account Executives and Customer Success teams to align renewal outcomes with broader account plans

Required qualifications

• 3+ years of experience in Renewals, Account Management, Customer Success, or Sales within an enterprise SaaS environment
• Working knowledge of cloud management, ITAM/SAM, and risk management
• Demonstrated success managing large, complex renewals beyond contract execution
• Experience working across multi-stakeholder enterprise accounts, including Finance and Technical teams
• Strong consultative selling skills with the ability to discuss cost optimization and ROI with stakeholders