Renewals Coordinator

Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Feb 05, 2024
This job expires in: 7 days

Job Summary

A company is looking for a Renewals Coordinator to manage the renewal process, strengthen customer relationships, and collaborate with internal teams to enhance efficiency and identify upsell opportunities.

Key Responsibilities:
  • Manage and streamline the renewal process for existing customers
  • Maintain and strengthen customer relationships through regular interactions
  • Collaborate with operations and marketing teams to enhance efficiency and identify upsell opportunities

Required Qualifications:
  • Prior experience in a customer-facing role, preferably in the SaaS industry
  • Strong organizational and time-management skills
  • Ability to identify and resolve issues efficiently and effectively
  • Comfort with CRM systems and proficiency in Microsoft Office or similar tools
  • A strong focus on customer experience and relationship building

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