Renewals Manager

Job Summary

Leading a team of Renewals Managers, the full-time Manager, Renewals will drive performance and accountability while managing the end-to-end renewal process and improving forecast accuracy in a remote work environment.

Key responsibilities:

• Lead, coach, and develop a team of Renewals Managers to enhance performance and career growth
• Establish clear KPIs and operating rhythms across the renewal function to ensure consistent execution
• Manage the renewal motion, including contract renewals and retention strategies, while collaborating with Customer Success and Sales teams

Required qualifications:

• Bachelor's degree required
• 7+ years of sales experience in SaaS, cloud, or technology with a focus on renewals and retention
• 3-5+ years of experience leading or building sales or renewals teams
• Strong commercial acumen with experience in contract negotiation and pricing strategy
• Experience with Salesforce and renewal forecasting