Renewals Manager

Job Summary

A company is looking for a Renewals Manager to own and scale programs that drive retention and growth across the customer lifecycle.

Key Responsibilities

• Own and execute the end-to-end renewal strategy for a defined customer segment
• Proactively manage renewal cycles and forecast renewals, expansions, and risks
• Design and operationalize scalable onboarding and adoption programs to support renewals and expansion

Required Qualifications

• 2+ years of experience in renewals, account management, or customer success roles in B2B SaaS
• Strong commercial acumen and ability to navigate complex procurement cycles
• Proven track record of hitting GRR and NRR goals while managing a high volume of renewals
• Familiarity with Salesforce and renewal forecasting best practices
• Ability to thrive in a dynamic environment and contribute to building new systems and processes