Renewals Manager

Job Summary

A company is looking for a Renewals Manager to drive customer renewals and ensure compliance with contract terms.

Key Responsibilities

• Proactively engage with customers to negotiate and drive early renewal conversations
• Ensure compliance of renewals and customer data in CRM with contract terms and usage
• Collaborate with Sales to identify upsell opportunities and strategize for at-risk customers

Required Qualifications

• 3+ years of Sales or Customer Success experience (preferred)
• Bachelor's degree or equivalent experience (preferred)
• Ability to negotiate and create new processes for growth
• Experience working in a remote environment
• Strong phone presence and interpersonal skills