Renewals Manager

Job Summary

A company is looking for a Renewals Manager to drive customer retention and growth within their recurring revenue business.

Key Responsibilities

• Own the renewal cycle, managing quotes and coordinating with internal teams to ensure timely renewals
• Engage proactively with customers to confirm renewal value and facilitate alignment
• Collaborate cross-functionally to ensure accuracy in renewal terms and support a coordinated renewal experience

Required Qualifications

• Minimum 3 years in a renewals or account management role in a SaaS or EdTech environment
• Proven ability to meet or exceed renewal/retention targets
• Experience managing opportunities and contracts using Salesforce or a similar CRM
• Organized and self-motivated with the ability to manage competing priorities
• Demonstrated ability to analyze numerical data for decision-making