Renewals Manager

Job Summary

A company is looking for a Renewals Manager to manage customer retention initiatives and the renewal process.

Key Responsibilities

• Manage the entirety of the renewals process, including negotiation and ownership of commercial contracts
• Collaborate with Sales to identify risks and ensure timely renewals
• Analyze usage patterns and customer health metrics to preempt churn risks

Required Qualifications

• 2-3+ years successful track record in sales or customer success in the enterprise software or SaaS market
• Proven ability to meet or exceed targets
• High level of intellectual curiosity and adaptability to change
• Results-oriented with strong interpersonal skills
• Domain knowledge of Finance/FP&A space is a plus