Renewals Manager

Job Summary

Managing a portfolio of renewals, the full-time Renewals Manager will ensure successful execution of renewal processes, support customer interactions throughout the renewal cycle, and collaborate with internal teams to optimize customer conversions in a remote environment.

Key responsibilities:

• Manage the renewal deal cycle and ensure on-time execution of renewal processes
• Negotiate renewal issues and provide seamless support during renewal cycles, including expansion opportunities
• Maintain an accurate forecast of renewals and archive all contractual documentation

Required qualifications:

• 8+ years of experience in SaaS renewals, sales, customer success, or account management
• Strong understanding of deal support topics, pricing, and contracting
• Excellent negotiation skills and understanding of legal conditions
• Proficiency in CRM systems, preferably Salesforce.com, and Microsoft Office applications
• A four-year college degree is preferred