Renewals Manager

Job Summary

Owning a portfolio of existing customers, the full-time remote Renewals Manager will focus on maximizing customer retention through contract negotiations and developing new business opportunities while building long-term relationships with clients.

Key responsibilities

• Build and maintain long-lasting client relationships to manage customer renewals
• Negotiate contracts and close agreements to maximize profits and minimize churn
• Collaborate with cross-functional teams to enhance the overall customer experience

Required qualifications

• 3+ years of experience as a Renewals Manager, Account Manager, or Key Account Manager
• BA/BS degree in Business Administration, Sales, or a relevant field
• Solid experience with CRM software and CPQ tools
• Demonstrable ability to communicate and influence key stakeholders at all levels
• Proven capability to manage multiple account projects simultaneously