Renewals Retention Manager

Job Summary

A company is looking for a Renewals Retention Manager (Renewals Strategy Specialist).

Key Responsibilities

• Architect forecasting excellence by driving the global renewal forecasting process
• Build early warning systems to identify at-risk accounts for successful intervention
• Deliver actionable insights through analysis of churn attribution and expansion patterns

Required Qualifications

• 4+ years of experience in Renewals, Customer Success Operations, Revenue Operations, or GTM Strategy & Analytics
• Advanced Salesforce expertise with experience in building complex reports and dashboards
• Mastery of SQL and Excel/Google Sheets for data modeling and performance tracking
• Strong understanding of recurring revenue metrics (GRR, NRR, Churn, and Expansion)
• Bachelor's degree in Business, Finance, Economics, Data Science, or a related field