Requestor Account Specialist

Job Summary

Working remotely in a full-time capacity, the Requestor Account Specialist will manage key client relationships, gather and document bulk request fees, and perform inventory analysis to enhance operations.

Key responsibilities:

• Strengthens relationships with requesters and clients while ensuring timely communication of inventory statuses
• Gathers, documents, and collects fees for bulk requests received through various platforms
• Generates and distributes reports to internal teams and external clients, monitoring turnaround times for communications

Required qualifications:

• Proficient in MS Office, particularly MS Excel, with formal computer training preferred
• Strong organizational skills and ability to work under time constraints
• Experience in data entry and typing
• Demonstrated ability to build relationships and communicate effectively with clients
• Understanding of confidentiality requirements and adherence to HIPAA regulations