Research Associate

Job Summary

A company is looking for a Research Associate to manage day-to-day activities in online communities focused on customer insights.

Key Responsibilities:

• Cultivate relationships with clients' customers and support research and community building activities
• Manage and execute online research projects, ensuring high-quality outcomes and timely deliverables
• Build relationships with community members to enhance understanding of their opinions and emotions

Required Qualifications:

• Bachelor's degree or equivalent
• Prior internship or related experience is a plus
• Strong project management skills with the ability to handle multiple tasks within tight timelines
• High level of customer service or account management experience
• Proficiency with MS Office applications, particularly Excel