Research Operations Program Manager

Job Summary

A company is looking for a Research Operations Program Manager to enhance the efficiency and effectiveness of research programs.

Key Responsibilities

• Manage operational aspects for experience reviews, audits, and customer programs
• Coordinate and schedule individual research events and activities
• Maintain metrics and reporting mechanisms, including data management using spreadsheet software

Required Qualifications

• 2-4 years of experience in research operations, user research, or related operational roles
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Proven track record of operating independently and delivering results in an organized manner
• Demonstrated AI-first mindset with practical experience leveraging AI or automation to improve operational efficiency
• Experience with various research tools and platforms is a plus