Reservations Account Coordinator

Job Summary

Supporting the management of third-party distribution channels, the full-time remote Reservations OTA & Distribution Account Coordinator will serve as the primary contact for partners, assist with inventory and account setup, and ensure the accuracy of listings and information.

Key responsibilities

• Serve as the primary point of contact for OTA, wholesale, and experience partners, managing communication regarding account requirements and updates
• Assist with maintaining accurate inventory, processing updates to rates and listings, and conducting regular audits for compliance and accuracy
• Facilitate new account setup, ensuring proper documentation and system configurations while enhancing listing quality through improved content

Required qualifications

• High School Diploma and a minimum age of 18 years
• Prior experience in hospitality, travel, or e-commerce is preferred
• Proficiency in Microsoft Office and familiarity with Property Management Systems (PMS) and booking software
• Strong organizational skills with the ability to manage multiple tasks concurrently
• Demonstrated customer service abilities and effective communication skills