Reservations Agent

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Jul 05, 2024
This job expires in: 18 days

Job Summary

A company is looking for a Reservations Agent.

Key Responsibilities:
  • Responding to guests' inquiries regarding room reservations, availability, and general questions
  • Assisting in guest challenge resolution and ensuring guest satisfaction
  • Executing billing and financial transactions accurately and efficiently

Required Qualifications:
  • Two years of experience in hospitality, spa, or reservations, preferably at a luxury resort
  • Ability to create professional business letter correspondence
  • Gracious people and sales skills, excellent phone manner, and positive guest engagement
  • Ability to work cohesively with other departments and team members

COMPLETE JOB DESCRIPTION

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