Reservations Agent

Job Summary

A company is looking for a Reservations Agent to manage guest inquiries and reservations.

Key Responsibilities

• Respond to guest inquiries regarding room reservations, availability, and pricing
• Assist in resolving guest challenges and ensure effective follow-through
• Accurately execute billing and financial transactions for guests

Required Qualifications

• Two years of experience in hospitality, spa, or reservations, preferably at a luxury resort
• Ability to create professional business correspondence
• Excellent phone manner and positive engagement skills with guests
• Team-oriented with the ability to work cohesively with other departments