Resident Accounts Manager

Job Summary

Managing day-to-day operations and financial functions for a portfolio of properties, the full-time Resident Accounts Manager will optimize revenue through rent collection, delinquency management, and customer support in a remote setting.

Key responsibilities

• Collect and post rent and charges timely while executing collections strategies to maintain delinquency below 1%
• Monitor bad debt and utilize AI tools for resident communication and collections, collaborating with third-party partners as needed
• Prepare notices, manage guarantor accounts, and participate in meetings to communicate financial performance with Regional and Property Managers

Required qualifications

• Previous experience in an Assistant Manager or Bookkeeper role in the property management industry
• Proficient in Entrata and Microsoft Office Suite
• Strong organizational skills with impeccable attention to detail
• Experience in collecting delinquent rent and handling post move-out charges
• A high school diploma or equivalent