Resident Life/Health Account Manager
Job Summary
Managing new and renewal business for the Stop Loss team, the full-time Account Manager will collaborate with sales representatives and internal teams to enhance client relationships and ensure customer satisfaction while working remotely.
Key responsibilities
- Oversee the service experience for existing accounts through proactive account management and communication with brokers and clients
- Manage the renewal process and lead new client onboarding, ensuring a smooth transition from sale to contract delivery
- Monitor account claim reporting and collaborate with internal partners on special projects to improve processes
Required qualifications
- High school diploma required; college degree or equivalent work experience preferred
- Minimum of 3 years of related work experience
- Must possess or obtain a Resident Life/Health license within 6 months of hire
- Demonstrated consultative approach in client servicing
- Strong analytical skills and ability to work in a fast-paced environment
Complete Job Description
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