Residential Onboarding Customer Advisor

Job Summary

A company is looking for a Customer Advisor, Residential Onboarding for their Customer Care Team.

Key Responsibilities:

• Answer inbound calls and chats, make outbound calls, and provide information and support to potential and current customers
• Update customer information and details in the company's systems
• Collaborate with various teams to fulfill orders and ensure a positive customer experience

Required Qualifications:

• Passion for technology and providing exceptional customer experience
• Previous sales experience with a track record of achieving critical metrics and sales goals
• Strong interpersonal and communication skills
• Ability to lead conversations and ask the right questions
• Strong organizational skills and resourcefulness