Residential Sales Consultant

Job Summary

Creating outstanding customer experiences, the full-time Residential Sales and Service Consultant will sell products and services, retain customers, and resolve billing and service issues in a fast-paced environment.

Key responsibilities

• Sell products and services while retaining current customers through effective communication and problem resolution
• Negotiate service orders and perform billing duties, including discussing inquiries and collecting on accounts
• Provide exceptional customer service by troubleshooting issues and responding to customer inquiries across various platforms

Required qualifications

• High school diploma or GED
• Prior experience in customer service, sales, or collections preferred
• Basic proficiency with Microsoft Office Suite
• Intermediate computer competency and understanding of database programs preferred
• Ability to work independently and manage multiple tasks effectively