Resource Management Team Leader

Job Summary

Leading the Resource Management Office, the full-time Resource Management Team Leader will oversee staffing operations, drive global process consistency, and manage resource allocation for various projects while ensuring timely fulfillment of staffing requests.

Key Responsibilities

• Lead daily staffing operations and ensure consistent execution of resource management processes
• Own and improve the global staffing process, ensuring requests are fulfilled within established timelines
• Provide capacity planning insights to support project backlog and forecast future resource needs

Required Qualifications

• Experience in Resource Management, Workforce Planning, or Scheduling within a Professional Services environment, preferably in ERP or SaaS
• Demonstrated leadership experience with the ability to coach and develop Resource Managers or Planners
• Proven capability in managing resource demand and supply across multiple projects in a customer-facing environment
• Strong understanding of Professional Services delivery, including financial drivers such as utilization and capacity planning
• Hands-on experience with PSA/resource management tools and proficiency in analytical skills using Excel and reporting dashboards