Resource Manager

Job Summary

Reporting to the Manager of Resource and Vendor Management, the full-time remote Resource Manager will strategically source and schedule resources for Professional Services projects, manage the master calendar, and conduct demand planning and forecasting to optimize utilization and customer satisfaction.

Key responsibilities

• Independently source and schedule resources for Professional Services projects based on project timelines and required technical skills
• Manage the master calendar to maximize utilization, revenue, and customer satisfaction while responding to scheduling change requests
• Conduct weekly demand and capacity planning exercises and provide regular utilization and delivery forecasts to business leaders

Required qualifications

• B.S. or B.A. degree from an accredited university, or equivalent experience
• Minimum 5 years of experience as a Project Scheduler, Project Analyst, or Resource Manager within a Professional Services Organization, preferably in IT
• Strong experience with ERP and/or PSA systems and project scheduling software
• Ability to analyze SOWs and Project Plans to determine resource requirements independently
• Proven analytical abilities with a strong focus on data-driven decision-making