Resupply Customer Service Representative

Job Summary

Resupply Customer Service Representative, a full-time position responsible for providing exceptional customer service in the respiratory and enteral nutrition industry, processing orders, verifying insurance, and assisting patients with their needs.

Key Responsibilities

• Process Durable Medical Equipment (DME) sales orders for resupply needs
• Verify insurance and manage patient prescriptions, including prior authorizations
• Communicate with patients and providers through various channels

Required Qualifications

• High School Diploma or equivalent; Associate degree or some college preferred
• Work experience in a Respiratory Home Durable Medical Equipment company
• Strong PC skills, particularly with the MS Office suite