Retail Operations Associate

Job Summary

Supporting assortment and demand execution, the full-time remote Retail Operations Associate will manage purchasing, vendor relations, and inventory accuracy while delivering data-backed insights to optimize inventory performance and drive profitability.

Key responsibilities

• Maintain accurate POS data across systems through SKU setup, pricing updates, and product master management
• Support purchase order creation, vendor onboarding, and issue resolution to ensure timely delivery and strong vendor relationships
• Manage inventory movements, transfers, and adjustments while partnering with Finance and stores to resolve discrepancies

Required qualifications

• Experience with retail systems such as Lightspeed, Oracle, or similar POS, ERP, or inventory platforms
• Proven ability to maintain data accuracy and reconcile discrepancies in high volume SKU and pricing updates
• Working knowledge of retail operational workflows, including receiving, cash handling, and compliance
• Ability to create and maintain SOPs and process documentation focused on standardization and continuous improvement
• Capability to work independently and manage multiple priorities in a fast-paced environment