Retail Processing Trainer
Job Summary
To enhance employee performance, the full-time Retail Processing Trainer will design and conduct training programs, manage training interventions, and ensure consistent onboarding for processing teams in a remote environment.
Key responsibilities
- Identify training needs and develop training programs to support employee career advancement
- Deliver training courses and assess effectiveness to ensure skills are incorporated into work behavior
- Evaluate ongoing training programs to reflect changes and stay updated on industry trends
Required qualifications
- 3+ years of related experience in Training or a similar field
- High school diploma required
- Entry level to intermediate knowledge of the residential mortgage industry
- Entry level to intermediate knowledge of regulatory and legal compliance obligations
- Intermediate speaking and writing communication skills
Complete Job Description
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