Retail Processing Trainer
Job Summary
To enhance employee competencies, the full-time Retail Processing Trainer will design and conduct training programs, ensuring consistent onboarding and performance support for processing teams in a remote setting.
Key responsibilities
- Identify training needs and develop tailored training programs to support employee career advancement
- Deliver training courses, assess their effectiveness, and ensure the integration of skills into employee work behavior
- Evaluate ongoing training programs and stay updated on trends in employee development
Required qualifications
- 3+ years of related experience in Training or a similar field
- High school diploma required
- Entry level to intermediate knowledge of the residential mortgage industry
- Entry level to intermediate understanding of regulatory and legal compliance obligations
- Intermediate speaking and writing communication skills
Complete Job Description
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