Retail Success Manager

Job Summary

A company is looking for a Retailer Success Manager, Strategic Accounts.

Key Responsibilities

• Serve as the main liaison for enterprise managed services clients, ensuring exceptional service and alignment with their business objectives
• Plan and schedule retail clients' promotional video messaging and paid ads while identifying upselling and cross-selling opportunities
• Maintain accurate records of client broadcast breakouts and ad revenue reporting, while addressing client needs and resolving issues

Required Qualifications

• High proficiency with Outlook, Word, Excel, and PowerPoint
• Understanding of the digital media and advertising landscape, particularly DOOH or video
• 3+ years of experience in account management or client service support
• Bachelor's degree or equivalent combination of experience and education
• Experience with Salesforce.com or other CRM software is a strong plus