Retention Account Manager

Job Summary

A company is looking for a Retention Account Manager, SMB.

Key Responsibilities

• Retain a multi-million dollar client base
• Understand SMB customer needs across all verticals
• Deploy retention strategies to mitigate churn and increase contract adoption

Required Qualifications

• 3-4 years experience in Sales, Account Management, or related field
• Experience discovering and closing both retention and growth opportunities
• Experience successfully managing a pipeline to achieve revenue targets
• Excellent negotiation and financial literacy skills
• Passion and knowledge about how new technologies can help better serve small and medium-sized businesses