Retention Account Manager

Job Summary

A company is looking for a Retention Account Manager, SMB.

Key Responsibilities

• Retain a multi-million pound client base
• Understand SMB customer needs across various verticals
• Deploy retention strategies to mitigate churn and increase contract adoption

Required Qualifications

• 3+ years experience in Sales, Account Management, or a related field
• Experience in discovering and closing retention and growth opportunities
• Proven success in managing a pipeline to achieve revenue targets
• Excellent negotiation and financial literacy skills
• Passion and knowledge about how new technologies can support small and medium-sized businesses