Job Summary

A company is looking for a Retention Analyst.

Key Responsibilities:

• Process end-to-end client renewal transactions across all product lines
• Communicate information regarding the renewal experience to clients
• Maintain tracking and reporting of status and deliverables associated with assigned book of business

Required Qualifications:

• Bachelor/Associate's degree in a related field preferred or at least one year of related experience
• Previous sales operations or benefit service experience preferred
• Audit and/or Quality Assurance experience a plus
• Knowledge of systems such as Excel, Word, Outlook, SFDC applications
• General knowledge of insurance products, procedures and systems for the sales operations/sales support functional area is desired