Retention Coordinator
Job Summary
Owning the retention calendar, the full-time Retention Coordinator will build, test, and launch email, SMS, and push campaigns remotely, ensuring high-quality execution to drive revenue growth in retention channels.
Key responsibilities
- Build, test, schedule, and QA every email, SMS, and push campaign from start to finish
- Coordinate with Design and Copy teams to ensure timely campaign launches
- Generate monthly reports analyzing campaign performance and insights for the team
Required qualifications
- Hands-on experience with Klaviyo
- A completed Bachelor's degree
- Strong written and spoken English
- Ability to work independently and manage a calendar without close supervision
- Bonus: experience with Postscript (SMS) and familiarity with beauty, haircare, or skincare trends
Complete Job Description
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