Retention Creative Designer

Job Summary

A company is looking for a Retention Creative Designer who will manage the visual execution of retention channels to engage the community and drive repeat purchases.

Key Responsibilities

• Design all email creative, including promotional campaigns and automated flow templates
• Produce SMS-compatible imagery and push notification visuals for lifecycle moments
• Analyze performance data to inform ongoing design decisions and maintain a modular email design system

Required Qualifications

• 3 or more years of graphic design experience with a strong portfolio in email and CRM creative
• Deep understanding of email design best practices, including mobile-first layout and accessibility
• Proficiency in Figma and Adobe Creative Suite
• Familiarity with Klaviyo or a comparable ESP
• Ability to manage multiple projects and deliver polished work under tight timelines