Retention Designer
Job Summary
Focusing on the post-purchase customer journey, the remote Retention Designer will own email and retention design, including content strategy and high-conversion interaction design, while collaborating with cross-functional teams to create high-performing campaigns.
Key responsibilities
- Ideate and design email campaigns and automated flows that align with client brand identity
- Apply email best practices for mobile-first design, visual hierarchy, and CTA optimization
- Collaborate with copywriters and Klaviyo implementers to ensure seamless project deployment
Required qualifications
- 3+ years in graphic design, with at least 2+ years focused on marketing emails for e-commerce/DTC brands
- Strong portfolio showcasing conversion-focused email and lifecycle work
- Experience with Klaviyo or similar ESP platforms
- Proficiency with cloud-based design tools like Figma
- Advanced understanding of email design best practices
Complete Job Description
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