Retention Manager

Location: Remote

Compensation: Salary

Reviewed: Fri, Dec 12, 2025

This job expires in: 19 days

Job Category: Management

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Manager, Retention.

Key Responsibilities

Drive key metrics from the team, including response times and success metrics
Manage team schedules and attendance to meet service demands
Conduct training and coaching sessions while supporting team member development

Required Qualifications

2+ years of experience in customer support, account management, sales, or a related field
1+ years of experience leading teams of 10 or more
Bachelor's degree or equivalent experience in a related field

COMPLETE JOB DESCRIPTION

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