Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales Representative.

Key Responsibilities

• Support customer retention by addressing disconnect requests and resolving outstanding issues
• Encourage retention through proactive outreach at critical points in the customer lifecycle
• Meet or exceed budgeted retention goals across all product lines

Required Qualifications, Training, and Education

• High School Diploma or GED
• 2-5 years of relevant work experience
• Ability to work nights, weekends, and variable schedules as necessary
• Proven track record in customer service or sales roles
• Familiarity with digital tools and technology products