Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales Representative.

Key Responsibilities

• Support customer retention efforts by addressing disconnect requests and resolving outstanding issues
• Encourage customer satisfaction and retention through proactive outreach and contract renewals
• Meet or exceed budgeted retention goals while working a sales funnel from lead to close

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Wireless experience is strongly preferred
• Ability to work nights, weekends, and variable schedules as necessary
• Experience in sales and customer service roles