Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales representative.

Key Responsibilities

• Support retention efforts by addressing customer issues and renegotiating agreements
• Minimize churn by offering tailored product bundles and proactively contacting clients
• Meet or exceed budgeted retention goals across all product lines

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Ability to work nights, weekends, and variable schedules
• Demonstrated ownership of customer experience and satisfaction
• Familiarity with digital tools and technology products