Retention Sales Representative

Job Summary

A company is looking for a Virtual Retention Sales representative.

Key Responsibilities

• Support customer retention by addressing service disconnection requests and issues
• Minimize churn through strategic product offerings and proactive customer engagement
• Meet or exceed retention goals across all product lines

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience
• Ability to work nights, weekends, and variable schedules
• Demonstrated ability to drive results and growth
• Understanding of customer experience and digital tools