Retention Sales Representative

Job Summary

A company is looking for a Retention Sales Representative - Call Center.

Key Responsibilities

• Determine customer needs and promote appropriate products to potential and existing customers
• Achieve sales and retention goals while enhancing customer loyalty
• Document customer-related transactions accurately and follow up on issues involving other departments

Required Qualifications

• High School Diploma or equivalent; Associate's Degree preferred
• Minimum 1-year experience in sales or a customer-facing environment
• Ability to learn quickly and adapt to complex technology changes
• Excellent computer skills, including proficiency in Windows and Microsoft Office
• Strong organizational skills and ability to self-manage