Retention Specialist

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, May 12, 2026

This job expires in: 30 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Client Care Representative.

Key Responsibilities

Respond to cancellation requests via phone and email
Collaborate with other teams to resolve customer issues
Document customer status and request credits or refunds as needed

Required Qualifications

2+ years of experience in customer service
Knowledge of car dealership operations
Experience with CRM ticketing systems
General computer troubleshooting skills
Sales experience is a plus but not required

COMPLETE JOB DESCRIPTION

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Company Overview

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