Retirement Case Administrator

Job Summary

A company is looking for a Retirement Case Administrator.

Key Responsibilities

• Manage and log assigned retirement cases daily
• Conduct courtesy calls to ensure participants receive their pension packages and assist with completion
• Oversee cases from initiation to closure after the first payment is processed

Required Qualifications

• Previous call center experience
• Preferred knowledge of retirement and pension processes
• Ability to successfully complete a background check and drug screening
• Must pass an internet speed test and connect via ethernet cable
• Reside in a state compliant with compensation structure regulations