Returning Student Advisor

Job Summary

A company is looking for a Returning Student Advisor.

Key Responsibilities

• Provide academic guidance and support to returning students, assisting with course navigation and academic policies
• Engage regularly with learners to address non-academic inquiries and concerns through various communication channels
• Collaborate with team members to support retention initiatives and identify at-risk learners for enhanced academic success

Required Qualifications

• High School Diploma or equivalent experience
• Proficient in time management and ability to handle competing priorities
• Basic computer literacy and skills to navigate required technology effectively
• 1+ years of experience in customer service, contact center, or hospitality role is preferred
• Ability to support a diverse and inclusive work environment