Revenue Cycle Associate

Job Summary

A company is looking for a Revenue Cycle Associate - Self Pay Collections - Remote.

Key Responsibilities

• Respond to inquiries regarding patient accounts, billing statements, and insurance claims, including making outbound calls for collections
• Review and update patient account information, and coordinate with billing, coding, and collections teams for claim submissions
• Educate patients on billing processes, document interactions in compliance with policies, and process patient refunds

Required Qualifications

• Strong knowledge of insurance processing of hospital claims
• High school graduate or equivalent
• Minimum of one year of experience working with insurances in the medical field, with a preference for 3-5 years
• Ability to work in a remote call center environment
• Exceptional customer service skills