Revenue Cycle Case Management Associate

Job Summary

A company is looking for an Associate, Revenue Cycle Case & Escalation Management - Claim Resolution.

Key Responsibilities

• Manage complex issues and escalations to resolution using the CRM platform
• Leverage tools and resources to troubleshoot issues and suggest workflow improvements
• Develop project plans, prioritize tasks, and identify potential obstacles

Required Qualifications

• Medical billing/US healthcare experience or ability to learn foundational concepts quickly
• Bachelor's degree or equivalent experience
• Customer-centric mindset with empathy and collaboration skills
• Strong project management skills, including planning and task alignment
• Knowledge of coding systems and medical terminology