Revenue Cycle Management Associate

Job Summary

Supporting all billing and revenue cycle operations, the full-time Revenue Cycle Management Associate will resolve patient billing inquiries, manage claim workflows, and optimize RCM processes in a remote or NYC-based environment.

Key responsibilities:

• Manage a high volume of patient-facing and internal billing questions, including resolving denials and processing insurance coverage verifications
• Work claims end-to-end via the clearinghouse and collaborate with cross-functional stakeholders to ensure a smooth billing experience
• Support efforts to streamline RCM processes by suggesting automation tools and maintaining consistent execution

Required qualifications:

• 2+ years of experience in a revenue cycle, medical billing, or healthcare operations role
• Familiarity with insurance billing workflows, including claim submission and denial management
• Professional and empathetic communication skills to de-escalate billing concerns
• Strong organizational skills with a focus on detail and follow-through
• Interest in technology and automation, particularly in using AI for billing processes