Revenue Cycle Supervisor

Job Summary

Overseeing a team of Customer Service Representatives, the full-time remote Revenue Cycle Supervisor will manage staff performance, ensure compliance with receivable policies, and drive the efficient collection of accounts receivable while providing ongoing training and support.

Key responsibilities

• Supervises and evaluates the performance of Customer Service Representatives handling patient calls
• Directs policies and procedures related to receivables, credit, and collections while ensuring compliance
• Provides reporting and analysis on financial trends and recommends improvements to processes

Required qualifications

• Minimum of three years supervisory experience in Revenue Cycle Management or Accounts Receivable in healthcare settings
• Bachelor's Degree or equivalent combination of education and revenue cycle experience; Master's Degree or MBA preferred
• Strong analytical skills and financial acumen
• Knowledge of Medicare/Medicaid regulations and medical billing terminology
• Experience in coding medical records using ICD and CPT coding systems preferred