Revenue Enablement Manager

Job Summary

A company is looking for a Revenue Enablement Manager to enhance customer support capabilities and drive performance through effective enablement strategies.

Key Responsibilities

• Develop and implement a comprehensive enablement strategy for the Customer Support organization
• Design and deliver training programs to improve product knowledge and technical mastery among support teams
• Utilize performance data to identify skill gaps and drive continuous improvement initiatives

Required Qualifications

• 3+ years of experience in Revenue Enablement, Support Enablement, or similar roles in a B2B SaaS environment
• Direct experience within a Customer Support organization
• Strong understanding of AI tools and automation in customer-facing workflows
• Experience with knowledge management systems and performance analytics
• Proven ability to influence cross-functional stakeholders and manage projects effectively