Revenue Operations Director

Job Summary

A company is looking for a Revenue Operations Director, Client Success to support its Client Success organization.

Key Responsibilities

• Serve as the primary RevOps contact for the Client Success team, driving operational performance
• Design and improve post-sale processes, including client onboarding and renewal workflows
• Lead the development of Client Success reporting and metrics to enhance visibility into performance

Required Qualifications

• 7+ years of experience in Revenue Operations or Customer Success Operations
• Strong knowledge of Salesforce and experience managing post-sale workflows
• Proven track record in reporting and analytics for commercial teams
• Experience with customer success platforms like Gainsight or ChurnZero
• Bachelor's degree in Business, Finance, Analytics, or a related field; MBA preferred